HOW DO YOU FEEL WAITING IN QUEUES AT DIFFERENT OFFICES, AIRPORTS, BANKS OR SHOPS? FOR MOST PEOPLE, WAITING IN A QUEUE IS NOT A PLEASANT EXPERIENCE. AND, PROBABLY, ONE OF THE MOST UNPLEASANT IS WAITING IN THE WAITING ROOM IN FRONT OF THE MEDICAL CLINIC.
With the help of this simple solution, you will provide your patients
with a more pleasant experience and allow them to return to the waiting room only when you will be able to receive them.
HOW DOES IT WORK
Easy to use
QueueMate is a device that is easy to use. Upon arrival, the patient in the waiting room inserts the health card into the device and is automatically logged into the waiting queue.
On the TV screen, patients can continuously monitor their position in the waiting queue. QueueMate is ready for anything. It is designed to allow registration also without a health card as well as the registration of an emergency.
Anyone who wants to leave the waiting room in between can download the app on their phone. The latter will warn notify when it is their turn.
for larger institutions
Designed for use in major hospitals and other institutions:
admission without administrative personnel
terminals for admission with touchscreen displays
suitable for environment with a large number of daily patients or clients
quick and easy note printing with all the necessary information using a high-performance printer
transparent waiting lists, no confusion, no unnecessary waiting
greater user satisfaction
for smaller institutions
Designed for use in small clinics or other institutions:
admission at the automatic terminal
waiting lists are on the screen
full control over the waiting room
easy to use
THE RIGHT SOLUTION
FOR ALL QUEUES
Less waiting – satisfied patients
QueueMate is a device that is easy to use. Upon arrival, the patient in the waiting room inserts the health card into the device and is automatically logged into the waiting queue. Patients can monitor their position in the queue on the TV screen. Anyone who wants to leave the waiting room can also see the waiting list in the Web application on their phone. Although they are not in the actual waiting room, they can see exactly when it is their turn.
Inform and educate
QueueMate allows you to manage fairer queues. But that is not all – with the help of the QueueMate, you can offer a variety of multimedia content to patients waiting for admission. On the TV screen showing the order, you may at the same time show optional notifications, interesting general educational video content or an actual TV program.
The right solution for all queues
We are aware that you are using different software solutions and systems. This is why we have designed QueueMate in a way that it is completely independent and not tied to the information system that is being used in your institution. It solves queue problems wherever you have a local area network and a suitable TV screen. Try it yourself and you will find that QueueMate is an affordable solution that makes order in your waiting room.
Contact us and get a presentation of the system QueueMate,
the solution with which you will provide your patients with a more pleasant experience.